At Powtrendy.com, we strive to ensure that our customers are satisfied with their purchases. Please read the following policy carefully, as it explains when returns and refunds are accepted.
Return Eligibility
Returns are accepted only if Powtrendy made a mistake or if the product is defective. Eligible return cases include:
The item you received is damaged
The item has visible manufacturing or printing defects
You received the wrong item, such as an incorrect size, color, design, or style compared to your order
Important Notice – No-Fault Returns
We do not accept returns or issue refunds if Powtrendy did not make an error.
This means returns are not accepted for the following reasons:
You selected the wrong size, color, or style
You changed your mind after placing the order
You do not like the item for personal reasons
Minor color differences caused by screen or lighting settings
Returns and refunds are only approved when the issue is caused by a defect or a mistake on our side.
Return Request Process
If your order meets the eligibility requirements, please follow these steps:
Submit a Return Request
You must contact us within 14 days of receiving your order.
Requests made after 14 days will not be accepted.
Email us at contact@powtrendy.com with your order details and issue description.
Return Shipping
Return Address
Packaging Requirements
Refund Policy
Refunds are issued only for approved returns that meet the conditions above.
Refunds may be full or partial, depending on the nature of the issue.
Refunds are processed to the original payment method used for the purchase:
Additional Notes
If you have any questions or need assistance, please contact us at contact@powtrendy.com. We’re always happy to help.
